Refund Policy

This Refund Policy applies to paid DevCloud Sphere educational programs confirmed by invoice or written enrollment confirmation. Website pricing pages are informational only and do not themselves create a charge.

Eligibility

Refunds are available when cancellation conditions below are met and when fees were actually paid to DevCloud Sphere. Complimentary seats and partner-sponsored scholarships follow the sponsor’s written terms instead.

Timeframe for full refund

You may request a full refund up to 14 days after payment and no later than 7 days before the cohort start date (whichever comes first), provided you have not accessed more than one paid module or attended a live session.

Partial refund

If you cancel after accessing modules but at least 48 hours before the second live session, we may issue a partial refund of 50% of tuition, less any non-refundable facilitator fees disclosed on your invoice. After the second live session begins, tuition is non-refundable.

Non-refundable items

• Third-party examination fees (if any) collected on your behalf
• Custom scenario packs already delivered to your firm
• On-site travel costs already incurred with your written approval
• Seat transfers completed at your request (the original payer remains responsible unless we agree otherwise in writing)

Refund process

Email contact@devcloudsphere.digital with your full name, invoice number, program name, and reason for the request. We confirm eligibility within 5 business days.

Processing time and method

Approved refunds are returned via the original payment method within 10–15 business days after approval. Bank processing times may add several days depending on your institution.

Cancellation by DevCloud Sphere

If we cancel a cohort, you may choose a full refund or transfer to a later date at no extra tuition. We are not responsible for personal travel booked without our written request.

Exceptions

Documented medical emergencies or mandatory military service may qualify for extended transfer rights even when refund windows have closed. We evaluate these case by case and may request supporting documentation.

Contact for refund requests

DevCloud Sphere · 102-3, Yongsari, Gucheon-myeon, Uiseong-gun, Gyeongsangbuk-do, Korea · +82-2-068-9088 · contact@devcloudsphere.digital